At Okini Land, we’re passionate about bringing the magic of Japanese hobby culture to collectors worldwide, from Pokémon cards to Gundam model kits. We’re equally committed to protecting your personal data with the same care we put into curating your treasures. This Privacy Policy outlines how Voyage Godokaisha (GK), the operator of Okini Land, manages your information in compliance with the General Data Protection Regulation (GDPR), UK GDPR, Japan’s Act on the Protection of Personal Information (APPI), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable privacy laws. Please read it carefully to understand our practices.
1. How We Collect and Use Your Information
When you embark on a quest to purchase treasures like Dragon Ball figures or BEMANI-inspired merchandise from our store, we collect personal information you provide, such as your name, address, email address, and phone number. This data is used to process your orders, arrange shipping with trusted couriers (e.g., DHL, FedEx, Japan Post), and keep you updated on your delivery status.
As you browse our site, we automatically gather information like your IP address and browser type to optimize your browsing experience, ensuring our site runs smoothly whether you’re hunting for rare collectibles or exploring new arrivals.
With your explicit consent, we may send you marketing emails about our store, new products, or special offers, such as exclusive Saint Seiya figures. You can opt out at any time via the unsubscribe link in every email or by contacting us at help@okini.land.
2. Consent
By providing personal information to complete a transaction, verify your payment, place an order, arrange delivery, or return a purchase, you consent to our collecting and using it solely for those purposes. For example, your address is shared with Japan Post to deliver your Gundam kit.
For secondary purposes like marketing or analytics, we’ll request your explicit consent, such as through an opt-in checkbox during checkout. If you choose not to consent, your shopping experience remains unaffected.
You may withdraw your consent for marketing, analytics, or further data collection at any time by unsubscribing from emails, updating your account preferences, or contacting us at help@okini.land.
3. Disclosure
We may disclose your personal information if required by law, such as in response to a court order, or if you violate our Terms of Service, such as engaging in fraudulent activity. Otherwise, your data remains confidential and is only shared as outlined in this policy.
4. Data Storage and Security
Our website is securely hosted by OVH, a leading global hosting provider, on servers in France and the UK. OVH’s robust security infrastructure, managed by our trusted partner TouchWeb, ensures your data is protected. Your information is stored for up to 5 years to comply with Japanese tax and accounting laws under APPI, after which it is securely deleted. Marketing data, such as unsubscribed email subscriptions, is deleted within 30 days.
When you make a purchase, payment details, such as credit card numbers, are processed solely by secure gateways like Stripe and PayPal, which adhere to the Payment Card Industry Data Security Standard (PCI-DSS). We do not have access to these details and only store the transaction ID. Payment data is encrypted using Secure Socket Layer (SSL) technology and AES-256 encryption by Stripe and PayPal.
We follow industry best practices, including regular security audits and encryption, to prevent unauthorized access, loss, or misuse of your data. In the unlikely event of a data breach, we will notify affected users, Japan’s Personal Information Protection Commission (PPC) for APPI, the California Privacy Protection Agency (CPPA) for CCPA/CPRA, and relevant authorities for GDPR/UK GDPR within 72 hours. However, no online transmission is 100% secure, so we encourage you to use unique strong passwords and secure networks.
5. Third-Party Services
We collaborate with trusted third-party providers to deliver our services, including OVH (hosting), TouchWeb (security management), Stripe and PayPal (payments), Trustpilot (reviews), and couriers (DHL, FedEx, Japan Post). These providers only access your data to perform their specific functions, such as processing a payment or delivering a Pokémon card, with your consent where required.
Some providers, like Stripe and PayPal, have their own privacy policies, which we encourage you to review (e.g., https://stripe.com/privacy, https://www.paypal.com/privacy). If a provider operates in a different jurisdiction, your data may be subject to that region’s laws. We ensure compliance with GDPR, APPI, and CCPA/CPRA through contracts or standard contractual clauses.
Links on our site, such as to Trustpilot, may direct you to external websites. We’re not responsible for their privacy practices, so please review their policies. We also use Google reCAPTCHA to protect against spam, subject to Google’s Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms).
6. Cookies
We use cookies to enhance your shopping experience, such as saving your cart, analyzing site usage, ensuring security, or improving navigation. Below is a list of cookies we use, with their purposes:
- _ga: Set by Google Analytics to track site usage and improve performance (analytics).
- stripe_mid: Set by Stripe to securely process payments (analytics).
- Trustpilot cookies: Set by Trustpilot to collect reviews and display ratings (analytics).
- BTWSEC: Set by TouchWeb to enhance site security (security).
- prestashop-: Set by Okini Land to enable navigation features, such as saving your cart (navigation).
You can manage cookie preferences through your browser settings or our cookie consent tool at checkout. For California residents, our cookies are used for analytics, security, and navigation purposes only and are not shared for targeted advertising under CCPA/CPRA. To opt out of analytics or navigation cookies, adjust your browser settings or contact us at help@okini.land. Disabling cookies may limit some site features, like cart persistence.
7. Your Privacy Rights
As an Okini Land customer, you have the following rights over your personal data, regardless of where you are located:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal obligations like tax records.
- Restriction: Limit how we process your data in certain cases.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to data processing for marketing or other purposes.
To exercise these rights, contact us at help@okini.land. We’ll respond within the timeframes required by applicable law, such as 30 days for GDPR/UK GDPR, 45 days for CCPA/CPRA, or promptly for APPI.
8. Age of Consent
By using Okini Land, you confirm you are at least the age of majority in your country of residence. If you allow minors under your supervision to use our site, you consent on their behalf and are responsible for their activity.
9. International Data Transfers
As a Japan-based company, we may transfer your data to our Kawachinagano office or third parties (e.g., OVH in France/UK, Stripe and PayPal in the US) to fulfill orders. We ensure these transfers comply with GDPR, UK GDPR, APPI, and CCPA/CPRA through standard contractual clauses, EU-Japan adequacy decisions, or equivalent measures, protecting your data globally.
10. Changes to This Privacy Policy
We may update this policy to reflect legal or operational changes. Updates take effect immediately upon posting on our website. If we make significant changes, we’ll notify you via email or a site banner, ensuring you’re informed about how we collect, use, or share your data under GDPR, UK GDPR, APPI, or CCPA/CPRA.
If Okini Land is acquired or merged, your data may be transferred to the new owners with your consent, allowing us to continue serving you.
11. Contact Us
For questions, complaints, or to exercise your privacy rights, contact our Privacy Compliance Officer at:
Email: help@okini.land
Voyage Godokaisha (GK)
1-1-1402 Jiyugaoka, Kawachinagano, Osaka 586-0096, Japan
For GDPR-related concerns, you may contact your local data protection authority or visit the European Data Protection Board (https://edpb.europa.eu/). For UK GDPR concerns, you may contact the Information Commissioner’s Office (https://ico.org.uk/). For APPI-related concerns, you may contact Japan’s Personal Information Protection Commission (https://www.ppc.go.jp/en/). For CCPA/CPRA concerns, you may contact the California Privacy Protection Agency (https://cppa.ca.gov/). We’re here to help, just like we’re here to fuel your passion for Japanese hobbies!
Changelog
- 2025-05-29: Updated cookie description to clarify "prestashop-" is set by Okini Land (Section 6), extended privacy rights to all customers worldwide (Section 7), simplified age of majority requirement (Section 8), added GDPR/UK GDPR contact resources (Section 11), and improved readability of sections.
- 2024-05-14: Updated hosting service to OVH and revised list of cookies.
- 2019-07-05: Updated cookies list with "Trustpilot".